Refund policy

We have a 30-day return/exchange policy, which means you have 30 days after receiving your item to request a return for store credit or exchange for a similar product.

To be eligible for a return, your item must be in the same condition that you received it, unused, not inflated, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

You can always contact us for any return or exchange questions at cheerstoballoons@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

No returns on sale items or gift cards.